Delivery & Returns

Dispatch Times

On standard delivery orders, please allow 1-2 days processing time.

Delivery

We are happy to offer FREE delivery for all our UK Mainland orders on a 48hr tracked service. You can also purchase express 24hr delivery at checkout.

We use a mixture of Royal Mail and Evri (24 and 48 hour services) for UK delivery, DPD, DHL and USPS for international express services. Once your order has been dispatched you will receive an email confirming it's on its way along with a tracking number for you to follow the progress of your parcel. 

Refunds

If you change your mind about an item, you can return it to us within 30 days. We will process your refund directly to your debit /credit card or PayPal account within one week of receiving your return.

We cannot refund personalised jewellery. For gift boxes which include personalised items, we will refund the item value less the personalised element as we cannot resell it.

Please package your items carefully. Most items can be sent via Large Letter. We recommend that you purchase a tracked service.

Faulty Items

Please return a faulty product to us within 30 days of purchase to have it repaired or replaced or request a full refund. In either case, we will refund your return postage costs.

Return Address
Aria & Avery Ltd
142 Parc Bryn Derwen
Pontyclun
Rhondda Cynon Taff
CF72 9TX

Please include the dispatch note or your name and order number.